FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At S.C. Cleaning, we believe in transparent and fair pricing. Our rates are competitive, and we offer customized packages based on the specific needs of each client. We also provide discounts for recurring services and special promotions throughout the year. There are no hidden fees—what we quote is what you pay. We tailor our pricing to reflect the scope of work, ensuring you receive the best value for the services provided.
- What is your typical process for working with a new customer?
When working with a new customer, we start by conducting an initial consultation to understand their unique cleaning needs and preferences. This involves a walkthrough of the space to be cleaned and a discussion of any special requests or concerns. Based on this, we create a customized cleaning plan and provide a detailed estimate. Once the plan is approved, we schedule the cleaning at a time that is convenient for the customer. Our team arrives punctually and follows the agreed-upon plan, ensuring high-quality service from the very first visit.
- What education and/or training do you have that relates to your work?
Our team at S.C. Cleaning is trained in the latest cleaning techniques and uses industry-approved products to ensure the best results. We continuously educate ourselves on new methods and products to improve our services. Additionally, our team undergoes regular training to maintain high standards of cleanliness, safety, and efficiency. We prioritize using eco-friendly products to create a safe environment for our clients and their families.