FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Trash and Stash Junk Removal, our pricing is simple, transparent, and designed to fit your needs: Free, No-Obligation Quotes: We’ll provide an in-person estimate to ensure you get accurate pricing upfront. Volume-Based Rates: You only pay for the space your items take up in our truck. Whether it’s a single item or a full truckload, we’ll make sure the price fits the job. No Hidden Fees: Our quotes include everything—labor, disposal, and eco-friendly processing. Special Item Pricing: Some items, like electronics or hazardous materials, may have a small additional fee due to disposal requirements. We’ll explain everything before starting the job. We’re committed to providing value through competitive rates and exceptional service. Reach out today to learn more or schedule your free quote!
- What is your typical process for working with a new customer?
At Trash and Stash Junk Removal, we make the process simple, stress-free, and tailored to your needs: Initial Contact: Reach out to us through Thumbtack, phone, or our website. We’ll respond quickly to answer your questions and gather basic details about your project. Ballpark quote- we can provide a ballpark quote based on photos, or description. Free, In-Person Quote: We’ll schedule a time to meet at your property, assess the items you need removed, and provide an upfront, no-obligation quote. Approval & Scheduling: Assuming we're agreeable, we'll be prepared to do the work at that same time. Otherwise, the quote is valid for 30 days,. In most cases, we can offer same or next day service. Efficient Junk Removal: On the day of service, our friendly, professional team will arrive on time, ready to work. We provide 2 hour arrival windows and communicate ahead of our arrival so you'll know when we're on the way. We handle all the heavy lifting, so you don’t have to. Eco-Friendly Processing: After the job, we’ll sort through your items to donate, recycle, or dispose of them responsibly. Follow-Up: We’ll check in to ensure you’re 100% satisfied with our service. We pride ourselves on clear communication, punctuality, and leaving your space clean and clutter-free. Let’s get started!
- What education and/or training do you have that relates to your work?
- BBB A+ Rating - B Corp certified (America's first and Only) - NextDoor Favorite