FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Delcid Tile LLC, we pride ourselves on providing high-quality craftsmanship at competitive and fair prices. Our pricing is tailored to each project, reflecting the materials, scope, and level of detail required. To ensure accuracy and transparency, we conduct in-person, on-site estimates where we can assess your space, discuss your vision, and provide a detailed breakdown of costs. We believe in delivering exceptional value without compromising on quality, and we’ll work closely with you to align our services with your budget and goals. While we can’t provide estimates based on pictures or messages alone, rest assured that our personalized approach ensures you get the most accurate and fair pricing for your project.
- What is your typical process for working with a new customer?
We strive to make the process of working with us as smooth and straightforward as possible. Here’s what you can expect: 1. Initial Contact & On-Site Estimate Scheduling: When you first reach out, we’ll discuss your vision, goals, and any specific ideas or preferences you have for your project. From there, we’ll schedule an in-person visit to your home or business. This allows us to assess the space, take measurements, and fully understand the scope of work required. 2. Detailed Proposal: Based on our on-site visit, we’ll provide you with a detailed estimate outlining the costs, materials, and timeline for your project. This ensures transparency and gives you a clear picture of what to expect. 3. Agreement & Scheduling: Once you’re happy with the proposal and ready to move forward, we’ll finalize the agreement and schedule a start date that works for you. 4. Project Execution: Our skilled team will handle every detail with care and precision, keeping you updated throughout the process to ensure your vision is brought to life. 5. Final Walkthrough & Satisfaction: Upon completion, we’ll walk you through the finished project to make sure everything meets your expectations and our high standards. We’re here to make your experience stress-free and rewarding, delivering results you’ll love for years to come!
- What education and/or training do you have that relates to your work?
Our team brings over 10 years of hands-on experience in tile installation, luxury vinyl plank (LVP) flooring, and deck remodeling. We have honed our skills through countless projects, ranging from intricate tile designs in kitchens and bathrooms to large-scale deck additions. In addition to on-the-job experience, our team stays up-to-date with the latest materials, techniques, and industry best practices through ongoing training and certifications. This ensures that we deliver top-tier craftsmanship and innovative solutions for every project. Our expertise is rooted in both practical knowledge and a dedication to mastering our craft, giving you peace of mind that your project is in skilled and capable hands.