FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing solely reflects our customer’s needs (also the professionalism and dedication LBN brings). I understand that throwing any event can be a big investment, but I can assure you that our service offers advantages you won’t find at a lower cost. And we always offer alternatives within the client’s budget (options with less of the bells and whistles). We always work with our clients to make sure they get quality service that meets their needs. Pricing is usually set, and promotions are available at certain time frames.
- What is your typical process for working with a new customer?
We seek to form relationships with our customers. The process begins with scheduling a private consultation to assess the client’s needs for the event. You may call or email to request a consultation. All consultations are screened, although we wish we could help every client in need of our services, we do take into account our event calendar at the time of the request. Your first consultation is free of charge, it lasts about 30 minutes and is scheduled with the owner (Maria Harkless). During the consultation we strive to provide as much information as possible regarding your event, the services we offer, and packages we recommend for you. A deposit or flat fee quote is given at the conclusion of the consultation.
- What education and/or training do you have that relates to your work?
First certified as a “neighborhood expert” at Applebee’s, where I fostered my passion for serving amazing drinks, and making on-point recommendations, as well as fueling my outgoing personality, and natural ability to maintain the bar’s rhythm.I then became TIPS certified, with an organization designed to deliver state-approved responsible alcohol training for bartenders/server’s to reduce penalties for alcohol violations, minimizing exposure to alcohol liability lawsuits, and lowering insurance premiums for my clients.