FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically most my work is less than that of my competitors.
- What is your typical process for working with a new customer?
Ask questions, find out what the root cause is and then remote in and apply the fix. Then confirm with the customer the issue has been resolved.
- What education and/or training do you have that relates to your work?
College Networking Training-Cisco Certified-Neworkt+-Security+-A+ Worked for HP,Avast,Cox and one other AV Company I can not say because I still work at. Did Remote Computer Support-Help Desk for Avast Total Support, Cox Tech Solutions, and HP Smart Friend Services.