FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We specify UP-FRONT cost before any service is performed. Discounts may be offered to property management and real estate agents. State sales tax is applicable on all hardware and labor.
- What is your typical process for working with a new customer?
Listening to our customer's needs and providing a solution with our service is key. Problem solving and delivering 100% satisfaction is our goal.
- What education and/or training do you have that relates to your work?
We have been a vendor for all Top National Home Warranty companies providing locksmith services. We have worked as Licensed Locksmiths and currently hold a private security registration. We have completed our license renewal fulfillment courses each year to keep up with all state and local requirements. Rekeying thousands of homes around the country has given us years of experience to bring top-notch service.