Mount Valley Foundation Services

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Load-bearing wall type

Existing foundation

Existing foundation damage

Responds in about 10 min

Introduction

Mount Valley Foundation Services, founded in 1986, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, basement waterproofing, crawl space encapsulation, dehumidification, and concrete lifting needs. Mount Valley is the oldest foundation repair company in South Carolina. We have received the HomeAdvisor 2018 Elite Service Award and were a nominee for the South Carolina Better Business Bureau’s 2017 Torch Award. We are active in philanthropy including donating to a Boy Scouts of America Eagle Scout project at a South Carolina State Park and making annual donations to the South Carolina Building Officials Association college scholarship fund. We devote our years of experience, industry knowledge, and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.

Overview

Hired 3 times

Serves Cayce, SC

Background checked

150 employees

38 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Featured Projects

30 photos

Reviews

Very good 4.6

55 reviews

5

84%

4

7%

3

0%

2

2%

1

7%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Thumbtack Customer

Jul 20, 2024

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From Google

It has been said that people don't remember what you did, but they remember how you made them feel: I remember both, and when it comes to my experience with Mount Valley Foundation Services, they were both Excellent!Phillip Maultbay (Technician) and Brett (Sales Mgr) are ABSOLUTE GEMS! I have experience as an HR Recruiter and I can tell you that they are BOTH the kinds of employees that ANY COMPANY would love to have on board! They were punctual, professional, knowledgeable, personable, thorough, they answered all of my questions, and they did it all while being KIND!!! Their commitment to, appreciation for, and pride in their organization simply exuded in their conversation, and overview of the organization's history, structure, qualifications, and future goals: in other words, they really LOVE and VALUE their organization, and they represent the organization VERY WELL! In fact, they were so enthusiastic, that if the job didn't involve crawling underneath houses, and the possibility of seeing "critters and varmints," I would be ready to join the Groundworks Team myself! I can only HOPE that the Groundworks/Mount Valley Foundation Organization is aware of the RARE GEMS that they have within your organization: Phillip Maultbay (and Brett) are now like family to me, and when I am ready to have the recommended work completed, I will most assuredly contact Mount Valley to perform the repairs!GREAT JOB GROUNDWORKS/MOUNT VALLEY!!!!

Mount Valley Foundation Services's reply

Hi Janet! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Mount Valley Foundation Services

Thumbtack Customer

Sep 12, 2024

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From Google

Mt. Valley foundation services just completed our crawl space encapsulation today. We are very, very pleased. Robert Dunn, foreman, and his crew, Ryan Lever abd Darryl Thorpe did an excellent job. They showed up on time and put in a full day's work. They were professional, polite and respectful. They showed us before and after pictures. It's amazing how different our crawl space looks.This will save us $ on electricity and prevent possible future foundation issues.If you need your crawl space encapsulated, you cannot go wrong with Mt Valley Foundation Services.We highly recommend them.

Mount Valley Foundation Services's reply

Hi Darla! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Mount Valley Foundation Services

Thumbtack Customer

Aug 28, 2024

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From Google

Clint Weimann from the Greenville branch attended a meeting at my holiday home. Not only did he review issues that we have been experiencing with our foundations at the property, but he also highlighted additional defects and proposed suitable remedy.I was overly impressed by his promptness, attention to detail and knowledge.Well done Mount Valley! Highly impressed!

Mount Valley Foundation Services's reply

Hello Justin! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Mount Valley Foundation Services

Thumbtack Customer

Aug 26, 2024

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From Google

Cody came today and helped me with severe foundation issues. He was professional and had lots of helpfil information. it was a pleasure and most helpful.

Mount Valley Foundation Services's reply

Hello Pat! We're glad you had a great experience and appreciate your review. -Mount Valley Foundation Services

Thumbtack Customer

Aug 19, 2024

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From Google

Job was quoted, accepted, and then they followed through exactly as promised. Mike Zelewski went above and beyond my expectations getting the huge job done when promised. We have a 3 year old son so getting our basement fixed was #1 priority. MVFS made us feel like they respected that. I 100% recommend them for any foundation service needs. My job was 60 linear feet, 12 inches wide, about 5 inches deep. Closed gutter system into sump pump. All interior walk out basement. They also installed vapor barrier on all interior block walls.

Mount Valley Foundation Services's reply

Hi Ryan! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Mount Valley Foundation Services

Credentials

Background Check

John Thornton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Mount Valley Foundation Services, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Mount Valley Foundation Services, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Mount Valley Foundation Services, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.