Family Electrical Services
Family Electrical Services

Family Electrical Services

Top Pro

$65/service call
Estimated price


Responds in about 30 min


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Introduction
*** Instant book service calls have a higher service call fee based on charges made by thumbtack & will not be waived if hired. Cancellations may result in a service fee charge for the amount of the lead for lost time Invoices for these charges will be sent to your email and sms text messaging service. We are here to serve Upstate South Carolina and Western North Carolina for all of your electrical installation, repairs, and maintenance needs. Whether you need someone to diagnose electrical issues in your home or business, install new fans/light fixtures or if you just need a professional opinion on future upgrades, we are here for you. Since 2016, My daughter, wife and I have been blessed with the opportunity to build outstanding friendships with those who have used our services. With customer satisfaction at the top of our priority list, We have always achieved the outcomes that property owners are looking for when they hire Family. We pride ourselves on hard work and will always stand behind it. If there are any issues with a product or workmanship, the Family guarantee is to return and correct the issue at no cost. My schedule is very flexible and we would be happy to meet with you at your earliest convenience.
Overview

Current Top Pro

Hired 151 times

4 similar jobs done near you

Background checked

4 employees

9 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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2023

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2022

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2021

Projects and media

32 photos

Projects and media

32 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

99 reviews

5
99%
4
1%
3
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Read reviews that mention:


pro avatar
Nancy H.
Aug 21, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Dylan was able to instal exterior lights and plug as requested. Very efficient and great personality. Would highly recommend to anyone.

Details: Lights • Wiring • Outlets • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair
pro avatar
Linda B.
Aug 6, 2022
·

Hired on Thumbtack

Hired on Thumbtack

First time experience using Family Electrical and from the start of the communication to the end of the call everything was handled professionally. In addition, Dylan was knowledgeable about the install, got right to work and made sure everything was completed as expected. Dylan, as a person, is a fine example of the " younger " generation with firm family values, pride in his work and pride in himself. With the work ethic sometimes encountered in society today, it was a pleasure from the first introduction until the job was completed to know Dylan has value in himself for his skills and definitely know how to implement them. I have already passed on the name of the company to several family members for future reference. Thanks for the assistance- My Dad was excited to have " lights " again and so glad to get to talk with Dylan as he worked.

Details: Yes, the location has an existing light fixture • Ceiling • Less than or equal to 8 feet high

Fan Installation
pro avatar
Richard R.
Jul 26, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Dylan assessed the problem and corrected it in a timely manner. He was very informative and polite, answered all questions that we asked. We would gladly have him back if we needed help again.

Details: Fixture or outlet not working • Outlets • Wiring • Under 8 feet (low ceiling) • House

Electrical and Wiring Repair
pro avatar
Charlotte H.
May 28, 2022
·

Hired on Thumbtack

Hired on Thumbtack

They responded to my request immediately. I got an appointment to install a ceiling fan/light within a week. They communicated with me often and Dylan was a joy to deal with. I highly recommend them for your electric needs.

Details: Ceiling fan • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair
pro avatar
Jessica S.
Sep 3, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Very friendly, easy to work with. Installed ceiling fan from existing light fixture. Explained the system and cleaned up afterwards.

Details: Yes, the location has an existing light fixture • Ceiling • Greater than 8 feet high

Fan Installation
Credentials
Background Check

Dylan Dietz

FAQs

  • How did you get started doing this type of work?

    The founder of Family Electrical Services grew up watching and helping his grandfather with projects around their home. His grandfather was an industrial/commercial electrician. Dylan grew up and chose to take a different career path. He attended a local community college and obtained a certificate in drafting and design. After bouncing around a few jobs as a draftsman, Dylan was again putting in applications for another drafting job. This time at a modular home building company. The company needed an electrician, not a draftsman. And they were interested in hiring him for the position due to his knowledge of understanding blue prints. Dylan didn’t take the job immediately, but with expectations of starting a family with his newly wed wife, and the disappointments with long term employment drafting, Dylan took the job. Working at the modular home building company, there was never a lack of work to gain experience from. He would do one part of the electrical installation, such as install switches and outlets, over and over again for 40 hours a week. After about 4-6 months he would move to another part of the electrical install, such as hanging lights, 40 hours a week for 6 months. You get very good at something with that much repetition! After 2 years, Dylan decided to expand his knowledge and began applying to companies that offered electrical service work. He found a great local company and worked there for many years. This is where he fell in love with working with customers directly. The feeling of helping others was just as much of a reward for him as the pay itself. He would often find himself working long nights, 6 or 7 days a week. He built a network of people that trusted him with the safety of their home. This career was now providing opportunities for his family that were not possible before. And now there was a little girl crawling around their home! Harper, born in 2018, is a beautiful blue eyed girl with strawberry blonde hair. She was diagnosed with epilepsy at 4 months old and was found to have a rare stxbp1 gene that makes her an extra special little girl! At 3, she is still not walking independently and Dylan was needed at home more to help Harper and his wife get to all of her therapies and appointments. After putting all the work in, all the networking, all the long nights, all the tedious paper work, Family Electrical Services was born! We are so thankful for all of the support we have received from our community and we are so excited to return that favor in a meaningful way.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Make sure you meet your contractor before committing to any work. Trust is the biggest asset to have with your contractor, no matter what the type of work you are having done. There are bad apples in every basket, but for the most part, your contractor is only trying to put his knowledge and skills to good use for his/her family. So have faith going into the meeting. Get a good understanding of how the work will be completed. What strategies or techniques will be used to accomplish the goal? Listening to your contractor explain him or herself will go a long way when it comes to developing trust with their work. It’s also good to know what has been done in your home. At Family Electrical Services, we do not charge by the hour, and we do not suggest hiring a contractor that charges this way. It can create an uncomfortable setting for both parties as the homeowner is watching the clock and the contractor has no time to build a relationship with their client. Also, this is not how the construction industry operates when it comes to paying contractors. This may be a sign that your contractor is still paid as an employee in another setting and isn’t typically responsible for managing teams or a job of scale. Don’t always bite on the lowest bid. Certainly we are not looking to throw unnecessary money out the door, but a very low bid could be a sign that the contractor isn’t used to being around the industry and doesn’t have a complete understanding of costs. This could also mean that there aren’t any insurance costs behind the price. Make sure this is someone you will be able to reach in the future if something were to ever fail with the work they have performed. This is especially important with free lancers or one man operations.

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Family Electrical Services
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Credential Information
Background Check

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Credential Details
Background Check

Dylan Dietz

Completed on 8/20/2021