FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that pricing for photography services can vary depending on various factors such as the type of photography (e.g. portrait, wedding, headshots, family ), the duration of the shoot, the location, the number of final edited images provided, and any additional services included (e.g. prints, albums, retouching). It is important for customers to understand that hiring a professional photographer involves not only the cost of their time and expertise but also the equipment, editing software, and other resources required to deliver high-quality images. Customers should also be aware of any payment terms, deposit requirements, cancellation policies, and any potential additional fees that may apply. It is recommended to provide a clear and detailed pricing list or packages on your website or in your communications with customers to ensure transparency and avoid any misunderstandings. Additionally, customers should know that investing in professional photography is an investment in capturing memories and creating lasting images that they can cherish for years to come. The value of hiring a skilled photographer who can capture moments beautifully and artistically should be considered alongside the pricing offered
- What is your typical process for working with a new customer?
Working with a new customer as a photography business typically involves several key steps. Firstly, it is important to have clear communication with the customer to understand their needs, preferences, and vision for the project. This may involve discussing the type of photography services required, the desired style and aesthetic, as well as any specific requirements or expectations. Once the details have been established, it is important to discuss pricing, availability, and any additional services that may be needed. This helps ensure that both parties are on the same page and that there are no misunderstandings. Before the actual shoot, it is a good idea to plan and prepare for the session. This may involve scouting locations, creating shot lists, and coordinating any necessary props or equipment. During the shoot, it is important to make the customer feel comfortable and at ease in front of the camera. This involves providing clear direction and guidance, as well as being open to feedback and input from the customer. After the shoot, the photographer will typically edit and retouch the photos before delivering the final product to the customer. It is important to ensure that the customer is happy with the final results and that any necessary revisions are made to meet their satisfaction. Overall, the key to working with a new customer as a photography business is to prioritize clear communication, professionalism, and a commitment to delivering high-quality results that meet the customer’s needs and expectations.
- What education and/or training do you have that relates to your work?
Photoshop & Lightroom certificate from URI