FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We send an estimator out to your house and he emails an estimate within the next day or two, depending on the size of the job. Estimates are free of charge. We can give an estimate within a day for residential roofs. Using software that can measure your roof using satellite imagery, we are able to offer a quick turn around on quotes. We do not charge for this nor do we charge for this service. The customer does not pay until his or her roof is completely done and the owner satisfied with the work.
- What is your typical process for working with a new customer?
The customer contacts us and we send our estimator out to discuss the work, take measurements and photos for estimating purposes and we respond via email with the estimate. If the customer is happy with the estimates description and price, we sign a contract and go to work.
- What education and/or training do you have that relates to your work?
We have all worked in trades since high school. Framing, roofing, siding, tiling and trim work. You name it we have done it at one time or another working on residential and commercial buildings.