FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price quoted on Thumbtack is just an estimate and could be higher or lower depending on the customer's needs.
- What is your typical process for working with a new customer?
After the starting quote is sent through Thumbtack I like to do a phone consultation to better understand your basic needs. To provide a firm price and understand the full scrope of the move I like to set up a consult. After the consult is completed and I understand your needs then I provide a written firm quote for the job. We'll sign a contract and take deposit to reserve you move date. We'll be in constant communication until we arrive the day of your move. After the job is completed I like to make sure the customer is satisfied prior to collecting final payment.
- What advice would you give a customer looking to hire a provider in your area of work?
Be sure you hire a licensed mover from the PUC of R.I.