FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can change and fluctuate very often, a standard hourly rate is usually only used on Commercial jobs.
- What is your typical process for working with a new customer?
The first step of our process is to make contact with the perspective customer. I then meet the customer at the job site to cover any questions or issues they may want to make me aware of. At this point, we do a thorough walk through of the job site to identify a plan and produce an estimate for the customer. After reviewing the estimate and fielding any questions the customer may have in terms of start time, material used, and job completion. We also bring along a list of recent references and a copy of both our Workers Compensation and General Liabilty Inscurance. If the customer makes a great choice and decides to hire us, we then start to make a solid schedule and choose color schemes. After completing these steps we are ready to go! I hope you noticed I did not mention the word DEPOSIT anywhere in describing how we plan a new project. Here at Classic Coatings Inc we do not require a dime until we are complete and you are 100% satisfied! We also offer a 3 year guarantee on most of our projects. Remember at Classic Coatings Inc. '"Our Work Speaks for Itself"
- What education and/or training do you have that relates to your work?
Lead Certified, Color Prime Certified, Aerial Lift Certification, and OSHA Safety Lift Training