FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide allows for our clients to review the tiered pricing structures available. Our electricians will take their time in ensuring you are comfortable in understanding any pricing and/or fees before any work is completed. No hidden fees or gimmicks!
- What is your typical process for working with a new customer?
Mister Sparky offers installation, repair, replacement and servicing for all your electrical needs. Call on the expertise of a Mister Sparky residential electrical contractor, and you will see the difference. If a Mister Sparky electrician doesn’t show up as promised, your service call is FREE Your service call begins with a thorough examination of the problem. Your Mister Sparky electrician offers you an in-depth review of required codes, as well as product options so that you can make wise decisions on your electrical needs. Our experts will help you evaluate your choices and suggest the one that’s right for you.
- What education and/or training do you have that relates to your work?
When you hire Mister Sparky® for your electrical needs, we promise to arrive on time, explain the work to you fully before beginning repairs, and leave your home clean. Our friendly electricians arrive in a truck that is stocked with materials and parts so that we can get the job done quickly and get you on with your day.-Skilled Professionals- Our employees are certified electricians who take continuing education and attend seminars. They are craftsmen whose skills are put to the test before they wear the uniform. -Friendly and Courteous- Respect for our customers is one of our core values. Our electricians will treat you and your home with consideration. -Respect for Property- We'll never leave a mess behind. Our electricians will wear shoe covers inside your home, and clean up before they leave. -Drug Tested- Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws.