FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Even within the same type of repair, there can be substantial variation in the cost of one plumbing job to another. The factors affecting plumbing repair costs may include these: • Any after-hours repairs needed • Any labor and permits required • Complexity of the job • Location of your home • Plumber's expertise
- What is your typical process for working with a new customer?
Communicate in the project clearly through text or phone calls or even face-to-face, explaining everything in detail step-by-step, how the projects going to go coming up with a target start date and end date. And usually that is the process but there is a fee of $50 for a no call no show appointments that I try to make and get no answer from the client. Also there are no free consultations. Some of my clients are over an hour drive one way and that is considered time on site. It’s $100 to come see a potential project but the fee will be waived if hired. If the decision is made to go with another contractor than it will be billed accordingly. Also if you choose the instant booking service through this app then that fee will also be applied. If the job gets cancelled, delayed for a significant time, or anything that may result in the project not commencing than that fee will be billed through invoice.
- What education and/or training do you have that relates to your work?
I went to vocational school for Plumbing in Delaware for Four years. Del Castle vocational school. I learned the basics of plumbing, blueprints, hydraulic and Pneumatic systems and the newly revised plumbing codes.