FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
100% satisfaction is my main goal. All services are $65/hour, $25/hour travel. 1 hour minimum.
- What is your typical process for working with a new customer?
Every client is different. I start by assessing the client's comfort and knowledge with the service they are requesting and use that information to determine how I can best approach fulfilling their needs while keeping them in the loop. I will work with you to make sure everything is 100% transparent while using my expertise to guide us towards the best possible solution.
- What education and/or training do you have that relates to your work?
5+ years of levels 1-3 IT help desk and networking experience Microsoft Certified Comptia A+ Certified Studied Computer Science at Bucks County Community College.