FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We may not be the least expensive inspection firm around, but people don't hire us because they are looking for a bargain...they hire us because they want the best. Like everything else in life, you get what you pay for and when it comes to getting an inspection for, what is likely the most expensive purchase of your life, you don't want to sacrifice quality to save a few dollars.
- What is your typical process for working with a new customer?
When you contact our Team, we will walk you through the inspection process and be there to answer questions all along the way. We are well known for the highest level of customer service in the industry.
- What education and/or training do you have that relates to your work?
Our inspectors have a deep building science and construction technology knowledge base. They also carry all required licensing and training in addition to multiple certifications in addition to the minimum licensing requirements. Our inspectors also are required to go through intensive in-house training and continuing education to reach and maintain a level of proficiency that is unparalleled in the industry.