FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing: • Standard service call – $70, which includes the first 1 hour of work. • Additional time – $50 per hour after the first hour. • For larger projects (over 2 hours) or multiple tasks, pricing can be discussed individually, and discounts may be available. No hidden fees—just clear and upfront pricing! Feel free to reach out for a quote.
- What is your typical process for working with a new customer?
When a new customer contacts me, I follow a simple and straightforward process: 1️⃣ Initial Contact – I respond quickly to discuss the details of the job, including what needs to be done, the location, and the preferred time. 2️⃣ Scheduling – I confirm the appointment based on the customer’s availability. I work daily from 8:00 AM to 8:00 PM, with flexible scheduling options. 3️⃣ On-Site Work – I arrive on time, assess the job, and complete the work efficiently and professionally. If any adjustments or additional work are needed, I discuss them with the customer first. 4️⃣ Completion & Payment – Once the job is done, I ensure the customer is satisfied before processing payment. 5️⃣ Follow-Up (if needed) – If a customer has any questions or needs further assistance, I’m happy to help. I focus on providing reliable, high-quality service with clear communication every step of the way!