FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
New residential customers receive a 3% discount for regular onsite appointments. Seniors and veterans receive a 5% discount for regular onsite appointments.
- What is your typical process for working with a new customer?
Establish realistic goals and answer any questions they may have then go about exceeding all their expectations.
- What education and/or training do you have that relates to your work?
Tech Guru with over 15 years of experience. Ability to learn on the fly, expertise that comes with over a decade of experience with the flexibility that comes from still being early in my career. An IT assassin, able to zero in and eliminate threats to electronic or network integrity.