FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent pricing that delivers outstanding value. Here's what you should know: Customized Quotes: Every home is unique. I provide free in-home estimates to ensure your pricing is tailored to your specific needs and space size. Competitive Rates: My prices are competitive within the local market, and I strive to offer the best quality cleaning at a fair price. Upfront About Fees: I'll clearly outline any additional fees (e.g., deep cleaning, specialty services) before you book, so there are no surprises. Potential Discounts: Ask about current promotions! I may offer discounts for new clients, recurring services, or referrals. Important: I'm always happy to discuss pricing in more detail. Contact me for your personalized cleaning plan and estimate!
- What is your typical process for working with a new customer?
My goal is to make getting a sparkling clean home as easy and stress-free as possible! Here's how I typically work with new clients: 1.Let's Connect: It all starts with a quick chat or message to understand your cleaning needs and priorities. 2.In-Home Estimate: I'll schedule a free visit to assess your space, discuss your specific wishes, and provide an accurate quote. 3Tailored Plan: Based on your needs and budget, we'll create a cleaning plan, including frequency, specific tasks, and any special requests. 4.Cleaning Day!: My team will arrive on time, equipped to transform your home. We're focused on detail and exceeding your expectations. 5.Feedback Welcome: Your satisfaction is my priority! Let me know how we did, and we'll adjust anything needed for future cleans.
- What education and/or training do you have that relates to your work?
My commitment to delivering exceptional results stems from my unique background. While Scrubb began in auto detailing, our focus on precision and customer satisfaction led directly to our expansion into house cleaning. This translates into several advantages for my clients: Detail-Oriented Approach: Meticulously cleaning intricate car interiors honed my eye for detail, ensuring no corner of your home gets overlooked. Client-Centric Ethos: Scrubb's reputation was built on exceeding expectations. That same dedication powers my goal to leave your home sparkling and you absolutely delighted. Transferable Knowledge: My understanding of how different materials and surfaces require specialized techniques ensures safe and effective cleaning for your belongings. Commitment to Learning: While I may not have traditional cleaning certifications, I passionately pursue ongoing education in industry best practices, product safety, and innovative cleaning methods. The core values of Scrubb – meticulous care and unwavering client focus – are the foundation of my house cleaning services."