FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
>ShelCo Flooring and Storing provides free phone consultations. In most cases having a short conversation, and using photographs, we can develop an understanding of your vision and provide an accurate estimate of project costs. We quote each job independently. By way of example, the cost to apply our coating to a typical 2 car garage is roughly $3,500.00. >We charge a $100.00 testing and assessment fee. The fee is refunded at the time of booking. This is a a comprehensive analysis of the concrete to to ensure it meets the coating manufacturer's criteria for proper adhesion. It includes a calcium chloride moisture test. The technician places the test on the initial visit and retrieves it roughly three days later. >We offer a 10% military and first responder discount.
- What is your typical process for working with a new customer?
>A consumer's relationship with a contractor almost always begins with a phone call. Given the technology of today a consumer can upload pictures and make that initial phone call much more productive than in the past. >At ShelCo Flooring and Storing we value our client's time and we strive to make our process streamlined and as painless as possible. The initial phase of our process is conducted over the phone using pictures submitted by the homeowner. During this initial call, using those pictures, we can gather the information necessary to provide an accurate cost estimate. If the decision is made to move forward, we schedule, and move on to, the consultation phase. The consultation includes a $100.00 testing and assessment fee. This fee is for concrete coatings and cabinetry design as applicable. For the consultation we visit your home, provide samples of our materials and share ideas. We listen and let you lead us to form a clear idea of your vision. >For cabinetry installation our consultation includes the design and layout of a custom storage and organization system to address your specific and particular needs. Using our modeling software, we can develop three dimensional renderings of your project before your very eyes. Our cabinetry is fully customizable and can be adapted to suit any application.
- What education and/or training do you have that relates to your work?
ShelCo Flooring and Storing is a member of the Builders Association of Metropolitan Pittsburgh, the National Association of Homebuilders and the Pennsylvania Builders Association. We have been factory trained and we use industry best practices to ensure a quick and professional installation.