FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on the complexity of the job. I offer both fixed and hourly rates, depending on the task. For most standard services like furniture assembly, TV mounting, and lock replacements, I provide flat-rate pricing. More complex projects, such as framing, deck repairs, or drywall installation, are priced per project after assessing the details. There are no hidden fees, and I always discuss the final cost before starting the work.
- What is your typical process for working with a new customer?
I start by discussing the details of the project to understand the customer’s needs and provide an accurate estimate. If necessary, I ask for photos or additional information to clarify the scope of work. Once we agree on the price and schedule, I arrive on time with all the necessary tools and materials. During the job, I ensure high-quality workmanship and keep the customer updated on progress. After completion, I make sure everything is clean and the customer is satisfied with the result.
- What education and/or training do you have that relates to your work?
I have a Master’s degree in logistics and transportation engineering from a technical university in Russia. While my formal education is in logistics, I have always had a passion for hands-on work and home improvement. From a young age, I learned to work with tools under the guidance of my grandfather, a skilled craftsman. Over the years, I have gained extensive experience in home renovations, including framing, drywall installation, and custom carpentry. I continuously expand my skills by researching modern techniques and applying industry best practices.