FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
EAS Roofing always guarantees that we are providing you with the best price for the work being done. We have several financing options and can offer a 5% off same-day discount! Keep an eye out for specials that may come up throughout the year!
- What is your typical process for working with a new customer?
When working with a new customer, we first schedule a consult with one of our roofing consultants. You will receive information about whom to expect at your home and a call confirming your appointment. Then during your consult, your roof consultant will answer all of your questions and provide you with a price for your project. When you decide to go with us, we will welcome you to the EAS Roofing family and send you a document with everything you should expect during your roof installation. You will have constant communication with our Production Manager and the project manager assigned to your job until you are 100% satisfied!
- What advice would you give a customer looking to hire a provider in your area of work?
When it comes to selecting an experienced roofing contractor, it is important to take into account the type of quality they can provide to keep you, your family, and your personal belongings safe. When you’re ready to choose a roofer for your home, you should list multiple candidates that have the proper roofing licensing and insurance. In addition, be sure to only choose candidates who have built a great reputation in your area. To find out how to find that perfect residential roofing contractor… keep reading! Here are our top ten steps to choosing the right residential roofing contractor in Pittsburgh: Find Three roofing contractors. Act as though you are getting ready to hire a new employee (in essence you are). If you make a bad decision at this point, the rest of the decisions to follow in this process will be affected. Give yourself the best possible choices and the opportunity to have a fantastic experience with your new roofer. Ensure that your roofing contractor carries the appropriate business licenses for the state and within your local area. If you’re not sure about their licensing, you can always contact the licensing board for the profession in your state. You can also find the licensing website to see if a license is required in your area. Make sure you are considering a legitimate roofing contractor by asking for their tax identification number, business address, website, and email address. Of course, you will also have their business phone number. Ask the roofing contractor to show you their proof of insurance which should include worker’s compensation and liability coverage. Not all states require insurance, however, keep in mind that injuries on your property are your responsibility, so ensuring your roofer carries his own insurance for accidents while working on your home can protect you from lawsuits. Require a list of references from your residential roofing contractor from past clients. You can also research the reviews left online on multiple review sites or by checking out the Better Business Bureau site for complaints. You can also call the BBB to find out more about the company as well. Ensure that the products your roofer is installing on your home are those that the roofer is certified to install. As the roofing contractor for proof of being approved by the particular roofing manufacturer whose materials will be used during the installation for your home. Many roofing materials and manufacturers offer training and certifications for their materials to ensure proper installation. Without proper installation for most products, warranties are void. Confirm the number of roofers who will be working on the roofing project. This will allow you to assess how much supervision is needed and approximately how long the roofing job will take. If you have one person doing a large roof, you can expect the job to take longer than 3 to 5 people on a large roof. Ask to read the roofing warranty information and make sure that you and the roofing contractor understand it. Ensure that all items required will be addressed in order to ensure a viable warrantied product once in place. Ask for a detailed proposal in writing on the job that will be performed by the roofing contractor. The contract should include the type of material to be used, the time it will take, the start and end times each day, the safety procedures and precautions to be taken, the amount of payment due and the payment schedule, and how the property will be cleaned up when the work is completed. Be sure to research and obtain the service, fees, and warranties from several residential roofing contractors BEFORE you make your final hiring decision. Hiring solely based on the lowest bid price is not always the best bet, as the lower costs may not provide the same value as a contractor who may bid at a slightly higher price point.