FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a free gutter cleaning with any of our roof repair services! We also have a $150 consultation fee when we do our diagnostic inspection to solve roof leaks, but this price gets deducted off of the cost of the job if you decide to work with us. Our diagnostic tests may take up to 2 hours to pin point exactly where your leak is coming from because we want to be 100% certain that your money is going to be used to fix the real problem the first time.
- What is your typical process for working with a new customer?
At your request, we’ll conduct a thorough inspection to determine the exact condition of your roof’s exterior. This assessment helps us understand your goals – whether you’re planning a comprehensive upgrade or a budget-conscious solution. We’ll prioritize any urgent repairs to address leaks and ensure your home’s continued protection.
- What education and/or training do you have that relates to your work?
I have completed hundreds of roofs and repaired even more. I have undergone various fall protection, safety trainings and require my staff to be trained and carry certifications no more than a year old to safely operate all machinery and tools. Also, we are certified through all the major roofing supply companies that we use(GAF, Owen’s coring) to install which provides a competitive price and warranty.