FAQs
- What is your typical process for working with a new customer?
Nothing out of the ordinary. - Contact is made - Service is scheduled in a two hour arrival window - Text message is sent when enroute to service appointment - Invoices will be electronic (paper invoice available upon request)
- What education and/or training do you have that relates to your work?
- Over 20,000 service calls completed (a decade of hands on repair experience) - GE factory trained (Monogram, Cafe, Profile, GE, Hotpoint and Haier) - Whirlpool factory trained (JennAir, KitchenAid, Maytag, Whirlpool, Amana and Inglis) - Experience with working on all major brands
- What types of customers have you worked with?
With a decade of in-home experience we have worked with many and all customers. Not all customers repair needs are the same and need to be addressed on an individual basis.