FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for combination jobs (typically -$25 per additional job). Any parts or materials needed for a job are purchased by us and we provide a receipt to the customer for reimbursement; this allows us to offer full transparency when it comes to pricing.
- What is your typical process for working with a new customer?
We will text and call a customer who has selected us for a job, discuss the issue, and set up a time to come do the job or make an assessment so we can provide a quote.
- What education and/or training do you have that relates to your work?
The owner/operator has worked for three plumbing companies and received training from a Master Plumber.