FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be fair, competitive, and transparent. Rates vary based on the size of the property, the level of cleaning required, and any additional services. We offer discounts for recurring cleanings, such as weekly, bi-weekly, or monthly services, as well as first-time customer promotions. Rest assured, there are no hidden fees—our quotes reflect the total cost of the service.
- What is your typical process for working with a new customer?
Consultation: We start by understanding your specific cleaning needs through a quick call or an in-person walkthrough. Customized Quote: Based on your requirements, we provide a detailed and transparent price estimate. Scheduling: Once we agree on the details, we schedule your cleaning at a convenient time. Service Execution: Our team arrives fully prepared and executes the cleaning with precision and care. Feedback & Follow-Up: After the service, we check in to ensure you’re satisfied and welcome any feedback to improve future services.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in advanced cleaning techniques, specializing in residential, commercial, and vacation rental cleaning. We stay current with industry best practices and eco-friendly cleaning solutions to ensure our methods are safe, efficient, and effective.