FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing, No Surprises! We know how important it is for you to be well-informed before making any decisions. That’s why we are completely transparent with our pricing. No hidden fees, only what you really need. Fair and Competitive Prices: We offer high-quality services at prices that fit your budget. Every penny invested will be worth it! Special Discounts: Paying upfront? Returning client? We always have a discount for you! No Surprises at the End: All fees and costs are explained from the start. What we agree on is what you get. Want to know more? Contact us and find out how we can provide the best value for what you need. We’re ready to help!
- What is your typical process for working with a new customer?
Our Process for New Clients At Baia's Cleaning, we treat every new client with the same care as we would our own home. Our process is simple and client-focused: Personalized Consultation: We begin with a conversation to understand your needs and preferences. Tailored Cleaning Plan: We create a custom cleaning plan, offering weekly, bi-weekly, or monthly services. Eco-Friendly Products: We use safe, green cleaning products, and our team members undergo thorough background checks. Impeccable Execution: On cleaning day, we ensure every detail is handled with care and excellence. Review and Satisfaction: After the service, we review everything to ensure you're completely satisfied. Our goal is to provide a clean, harmonious, and sustainable home, so you can focus on what truly matters.
- What education and/or training do you have that relates to your work?
Education and Training Related to Our Work At Baia's Cleaning, we believe that hands-on experience and specialized training make all the difference. Our team is carefully selected and undergoes rigorous training in efficient cleaning techniques and the use of eco-friendly products. As the founder, I, Ediona, bring years of experience in team management and customer care, with a strong commitment to creating healthy and welcoming environments. All of our team members go through: Green Cleaning Training: Ensuring the safe and efficient use of environmentally friendly products. Safety and Protocol Training: Including procedures to ensure the safety of our clients and their homes. Ongoing Education: We stay up to date with the best practices in the industry to provide the highest quality service possible. With this dedication to continuous learning, we ensure your home receives the care it deserves from a qualified and trustworthy team.