FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is pretty straightforward but varies depending on the magnitude of the job and how long it will take. Looking to make the job cheaper is common in all practices and I have no problem discussing options to save or make it more affordable.
- What is your typical process for working with a new customer?
Other than gathering the necessary personal information, my process for new customers and returning customers isn't all that different. I like to walk the property with the client and get a feel for what their expectations and/or visions are. We have different ideas about what trees can offer us so priorities change from one job to the next.
- What education and/or training do you have that relates to your work?
I have been in the tree care industry for over 20 years and am a certified Arborist through the International Society of Arboriculture.