Metropolitan HVAC LLC

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Introduction

At Metropolitan HVAC LLC we pride ourselves in providing our clients with solutions for their budgets. We have encountered many clients who have been told there systems need to be replaced and have managed to save over 80% of the systems encountered. We do not sell, We guide and teach so the client is best informed on how to handle there systems and has a basic understanding of what we do and why we do it. We specialize in repair and maintenance, system design and swap outs, custom duct work and fabrication. No job is to big or to small, rather a problem that we can solve together.

Overview

Hired 12 times

Background checked

License verified

6 employees

4 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Featured Projects

39 photos

Tankless boiler service and cleaning
Central Air Conditioning Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

6 reviews

5

83%

4

0%

3

0%

2

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1

17%

Read reviews that mention:

Serena T.

Jul 7, 2023

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Hired on Thumbtack

Steve and Jesse responded promptly to our call for air conditioning repair service. They were VERY thorough with the inspection and gave us the best advice to get us back up and running. They even encouraged us to get additional quotes before making a final decision. Their commitment to customer service is extremely evident and it was truly a pleasure working with them. I would highly recommend them to anyone looking for fast, reliable HVAC service.

Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Ground floor • Commercial

Central Air Conditioning Repair or Maintenance

Kevin m.

Feb 3, 2024

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Hired on Thumbtack

The people from Metropolitan were excellent! Have used them twice now and highly recommend them to all!

Details: Boiler • Natural gas • Basement • 1,000 - 2,000 sq ft • Single-level building • House

Heating System Installation or Replacement

Nicole S.

Apr 24, 2024

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Hired on Thumbtack

Steve is refusing to return a $300 deposit. He performed his diagnostics to find the issue said he would return on Monday. Then On Monday he said he needed to reschedule. In that time I found another company who could do the work for $600 less. A text was sent to Steve asking for $200 back based on his $59 diagnosis fee, plus a $41 tip for coming out on a Saturday. He now refuses to refund any of my deposit stating he performed work. However the Form I signed does not match nor state there was work completed. As it stands he request I take him to court to get my deposit back…. Not happy he seemed honest now I know better.

Details: Heat pump • Unusual noises from inside • Basement • Three-story building • Townhouse

Metropolitan HVAC LLC's reply

Nicole as previously stated to you. Work was performed and we showed you what was completed before taking a deposit from you. You were also give the option that day to not leave a deposit and i would of undid what i previously repaired. You called us out telling us it was a bad compressor tested by your friend. That was diagnosed wrong we had to make repairs to fix your system you were aware and your text in prove you were aware work was performed. Reference your ring cameras as our full conversation should be on them. We fixed you outdoor unit and got it operating as it should to then inform you it was an ecm blower motor. We showed you that as well. Now you are trying to take advantage of contractors even though i have messages with you admitting work was performed. I look forward to adding slander and defamation to the counter suit.

Heating System Repair or Maintenance

Marie A.

May 18, 2022

Metropolitan Mechanical it’s a very professional, punctual and awesome company. I cannot thank Steve and his crew enough for doing such a great job with my boiler Keeping my family safe.

Tracy F.

Jul 29, 2023

·

Hired on Thumbtack

I loved everything about my service from the company.

Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Credentials

License

License Type: Home Improvement Contractor (PA)

License verified on 4/17/2023

Background Check

Steven Mckeon

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do not charge a dispatch fee. We will charge a diagnostic fee of 80$ for .5 hours for systems that are non operational
What is your typical process for working with a new customer?
Working with them to best guide them in a decision they will be happy with. We will turn down work with unrealistic expectations. Ex: high seer systems in non insulated or poorly constructed homes,
What education and/or training do you have that relates to your work?
Mechanical engineering degree, EPA universal license, 15 years in Home Improvement within NY and PA.