Appliance Doctor

$99/service call

(waived if hired)

Select a service

Zip code

Appliance type

Appliance brand

Property type

Responds within a day

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Introduction

Our professional technicians are trained and certified to work on numerous appliances to keep your home or business running! We complete over 10,000 repairs per year and our technicians have an average of more than 10 years of experience.

Overview

Hired 62 times

Serves Bensalem, PA

Background checked

19 employees

61 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook

Specialties

Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Good 4.3

45 reviews

5

67%

4

18%

3

4%

2

2%

1

9%

Read reviews that mention:

Megan M.

1 month ago

·

Hired on Thumbtack

Paul was great and very knowledgeable when we needed our dishwasher repaired. Only issue would be scheduling. The company gives you a day but not a time window until the day of. This was fine for us but could see it being an issue for others.

Details: Dishwasher • Frigidaire • Residential

Appliance Repair or Maintenance

Tracey G.

Jan 3, 2024

·

Hired on Thumbtack

No one came to my home and my appointment was not documented.

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Pat H.

Sep 22, 2023

·

Hired on Thumbtack

Found out service call was $159 not $99. This was advertised falsely!

Details: Oven or stove • Viking • Residential

Appliance Doctor's reply

We apologize for the mis communication. The fee is $99.00 not $159.00. Our office staff quoted you incorrectly. Thank you for bringing this to our attention. We’ve corrected the problem in the office.

Appliance Repair or Maintenance

A. W.

Apr 29, 2020

·

Hired on Thumbtack

The tech was fine; however was days before original request was answered. Came out was knowledgeable; made suggestions. Nevertheless upon billing I was overcharged based on what was on website. Will not use them again.

Details: Oven / stove • Residential

Appliance Doctor's reply

Mr. AW, Thank you for your feedback. It’s important to us to understand our customer experience. Thumbtack’s technology is lacking and doesn’t always send contractors timely notifications. As a result we include a statement in all our communications to call rather than rely on the app for clear and timely communication. We stand by our published diagnostic service call fee (which gets waived with a repair). If you were charged anything different please call our office and let us know. Obviously a repair fee can only be determined after a diagnosis and not relevant to be published since repairs differ from one machine problem to another. We are very interested in learning about your service fee issue. Please call to discuss. Thank you.

Appliance Repair or Maintenance

Claire N.

Apr 21, 2020

·

Hired on Thumbtack

So far so good ..arrived on time .evaluated the situation he ordered parts..fingers crossed that the job is completed this week

Details: Refrigerator • Samsung • Residential

Appliance Doctor's reply

Thank you for the 5 Star review. We appreciate you taking the time to share your thoughts.

Appliance Repair or Maintenance

Credentials

Background Check

Richard Savarese

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We waive our Service Fee with a repair. Returning customers get a $25.00 Credit.
What is your typical process for working with a new customer?
We call the customer between 8-9AM to confirm appointment the day of the appointment. We arrive within the time frame or you get $25.00 credit.
What education and/or training do you have that relates to your work?
Our Technicians are fully trained on multiple brands and types of appliances. We send our technicians for hands on training of new equipment annually and we subscribe to a webinar series for more frequent education.