Trilliant Property Management
Trilliant Property Management

Trilliant Property Management

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Management needs
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Introduction
We have our property management office in Salem, Oregon. We manage all varieties of property investments for our owners including single-family homes, apartment communities, multi-family housing, HOA's and commercial properties throughout the mid- and upper Willamette Valley. We have the knowledge and the skill set to handle anything you need assistance with. Experience We have over 35 years of combined experience in real estate investing that includes flipping houses, remodeling and renovation projects, real estate development and new construction, buy-and-hold rental property, and property management. Over the years, we have seen it all, and this makes us uniquely suited to handle all aspects of managing rental properties. Quality The primary reason that we started Trilliant was to shore up a gap that we observed when investing in real estate: A lack of quality property management companies. Our goal is to repair this gap by giving our owners and residents the ultimate property management experience by providing pleasant, professional, and honest service. We will work hard to maintain our commitment, and strive to exceed expectations every step of the way. Knowledge We know that the primary goal of our owners is to maximize their profits! After all, real estate is an investment. Good news, we have decades of experience maximizing profits in real estate investments. In fact, last year new owners that came to us netted an average of 13% more profit once we took over the management of their units. We specialize in providing thorough preventative maintenance inspections for our owners. These inspections outline areas that will help you plan for the future and maintain your portfolio in good condition longer - minimizing the potential for emergencies to reduce your overall expense and maximizing your profitability. Our favorite part of our job is the systems engineering aspect of property management. Every new property brings with it unique challenges and obstacles. We love taking in all of the details, analyzing the systems, and finding ways to reduce unnecessary costs while at the same time maximizing revenue. This is the problem solving aspect of property management: the continual question, how do we maximize profits for these properties and our owners? This is what we enjoy the most.
Overview

Hired 22 times

Background checked

License verified

9 employees

10 years in business

Payment methods

This pro accepts payments via Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook

Featured Projects

2 photos

Specialties
Management needs

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Exceptional 5.0

10 reviews

5
100%
4
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3
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pro avatar
Ilana G.
May 21, 2015
Apex took over the management of our 17 unit complex in Salem, OR. They helped us transition away from our old property manager who was being difficult. Helping with that transition was only the beginning. They did a rental analysis and found that my units were being rented well below market value! As an out of state investor from CA, I didn't know what the local market rents should be. The old property management company was renting out the units between $450 to $500 per unit. Apex did a rental analysis and increased the rents. All of the units are now rented out at $695/month (huge increase in revenue)! If that wasn't enough, our old property manager had failed to collect deposits from many of the tenants. Apex retroactively collected deposits from the tenants and also ensured all tenants are carrying renters insurance. They went above and beyond to make sure that I am protected. Finally, due to negligence on the part of my old property manager, there was a significant back log of maintenance on our property (significant overhauls required on some units and parts of the structure). Apex combed through the property and assembled a list of maintenance items and categorized them according to importance. Then, they provided me with a plan that addressed the maintenance issues over time, to spread the cost out in a way that works for us. Needless to say, we have been very impressed with this group and would recommend them to anyone looking for a property management company. They have gone above and beyond in every way, and they are still continuing to impress us.
Trilliant Property Management's reply
Thank you so much! We always strive to make sure all our owners and tenants are satisfied with our service. Our goal is not only 100% - we want 110%. We value your business and our relationship with you and will continue to go above and beyond any way that we can. Thanks again!!
pro avatar
Betty F.
May 29, 2015
Luana Kaleo-Parker with Apex Property Management has been very professional and so easy to deal with. If I have a issue with my tenant's, she is able to handle it for me. If the tenants have a issue, she is able to handle that as well. She also has a vast amount of knowledge and experience in her field of property management. She is a problem solver. Communication is great. She is very easy to contact and gets right back to me, usually within minutes. I highly recommend Luana and Apex Property Management LLC.
Trilliant Property Management's reply
Thank you Betty! Owners like you make our job easier and we appreciate you!
pro avatar
Lee B.
Jul 23, 2015
“Apex is a quantum leap above all other property management firms with whom we’ve worked. Their policies, procedures and team have removed virtually all our property management headaches. They get it … completely. They fine tune their business acumen to suit our needs, not the other way around. I give them an A+."
Trilliant Property Management's reply
Thanks Lee! It is owners like you that make this job meaningful. Always know, we appreciate you!
pro avatar
Lisa H.
Jan 25, 2021
Trilliant has managed our rental for over three years and has kept our tenant rent on par with market values. Accounting has been a breeze with automated year-end statements. I am so glad we made this choice!
pro avatar
John M.
Jan 28, 2021
Timely and professional. Didn't have to wait long periods of time either. Information was clear.
Credentials
License

License Type: Contractor, Residential General (CCB) (OR)

License

License Type: Real Estate Branch Office Registration (OR)

Background Check

Luana Parker