FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized to each individual project, as no two are exactly the same. We ensure that you get the most efficient and cost-effective solution tailored to your specific needs, without hidden fees or unnecessary markups.
- What is your typical process for working with a new customer?
We begin with a free bid appointment to assess the project. During this meeting, we listen carefully to your concerns, answer any questions you may have, and educate you on all your options moving forward. This ensures you're fully informed and confident in the next steps.
- What education and/or training do you have that relates to your work?
With nearly 20 years of hands-on experience, we’ve inspected and worked on over 5,000 basements, giving us an in-depth understanding of the unique challenges water intrusion presents. We’re constantly learning and refining our skills to provide the best service possible.