FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will work with you within your budget to hammer out the job quickly or plan out sessions over time if you can only afford a little bit at a time. We can work out a coaching session so you get the support you need while you do it yourself. Taking items to the donation location of your choice is included in the session. Additional fees are time taking items to the dump, dump fees, trailer usage fees, and anything that goes beyond a typical 4 hour session will be billed at an hourly rate.
- What is your typical process for working with a new customer?
Typically we discuss your projects and I have you give me a tour of your home. We evaluate what areas of your home you would like to work on first, the ones that you might see the most progress in on the first day, or the space you use the most. It is all based on the individual and their needs. Then we dive in. Sessions are usually no more than 4 hours to prevent decision making and physical fatigue. At the end of the first session we can evaluate the progress and make a plan from there for future sessions if needed.
- What education and/or training do you have that relates to your work?
I have a Bachelor's degree in Psychology and Communications. This has helped me in every job I have ever had. I have worked for years in the property management industry, which has helped me have an understanding of basic maintenance on homes, what landlords and home buyers are looking for at move in and move out in regards to cleaning, and what resources there are for your home needs. I also have worked as a house cleaner for many years giving me the skills to see what needs to be done to get your home deep cleaned and the willingness to jump in and do it.