Tech Talk

$75

estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 4 hours

Introduction

All of my clients know: my work is 100% guaranteed. If I can’t diagnose or fix your problems: you will not be charged. Simple as that. For me, that's just the ethical way to run a technology service business. I've been an Apple/Mac/iOS expert for nearly 25 years. I’ve setup and managed 1000s of computers and mobile devices for companies like Nike and the Getty Trust. Now I run my own consulting company, so it's my honor to bring my skills to you or your business! Unlike many technologists, I'm as good with people as I am with computers. That not only means that I'm kind, but that I can explain difficult technology concepts in simple, easy language. I provide the following services: * Fixing slow/malfunctioning Macs & iOS devices * Helping fix virus/malware problems * Advising on how to buy new software/hardware at discount * Setting up or fixing your smart home devices * Troubleshooting network problems * Providing privacy/security consults * Teaching/Tutoring Ask me anything: questions are always free ✔︎

Overview

Hired 9 times

Serves Portland, OR

Background checked

1 employee

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Venmo.

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

6 reviews

5

100%

4

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Read reviews that mention:

Martin R.

2 weeks ago

·

Hired on Thumbtack

I spoke to David. He was very professional. He was very, very helpful. He was very responsive. I suggest using them for all your professional computer needs.

Details: Mac (Apple) • Desktop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Lindsey S.

Aug 31, 2024

·

Hired on Thumbtack

David is exceptional! Friendly, easy to communicate with, and very knowledgeable. He’s my new “computer guy.” Highly recommend!

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Tech Talk's reply

Thank you so much, Lindsey! Can't wait to help you set up your new Mac.

Computer Repair

Jenean C.

Sep 21, 2024

·

Hired on Thumbtack

David was very helpful and had a good solution to the problem.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Dick A.

Sep 4, 2024

·

Hired on Thumbtack

Resolved my issue quickly and professionally. I tecommend!

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Tech Talk's reply

Thanks for the kind word, Dick. I look forward to helping you out in the future with a security/privacy consult.

Computer Repair

Lena J.

Aug 22, 2024

If you need someone to help set up your tech but to also explain it in easy to understand terms, David's your guy. We'll work with him again for sure. He set up our network and smart home devices. Now we have a house of smart lights, locks, and even a thermostat. We can use our voices to control to pretty much everything, but David took it a step further: he set up our devices so they'll respond to our physical location! Now, when we arrive at home in the evenings, our front lights turn on. He's great. Use him.

Tech Talk's reply

Gosh, thank you so much Lena. It was great working with you and we look forward to more time helping you setup and fix your tech.

Credentials

Background Check

David Koff

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer a 100% guarantee on my work: ➡️ if I cannot diagnose or fix your problems, I will NOT charge you for my time. ⬅️
What is your typical process for working with a new customer?
I usually ask for the customer’s make, model, and year of their computer. Sometimes, I ask for additional details about the problem my customers are experiencing.
What education and/or training do you have that relates to your work?
I’m a 20+ year veteran of fixing Apple products. Ran the tech bench at the MacByte store in Malibu; served as the lead Mac Systems Administrator at the Getty Museum for 8 yrs; was the lead Mac Systems Administrator for Nike retail for 2.5 years; ran my own Mac.Apple consulting business for 15 years.

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