FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
TV mounting services: Starting at $100 for TVs under 50inch, 55 inch starting at $140, 65 inch starting at $160, 75 inch starting at $200. Prices may vary based on type of the wall, wall mounting or extra services such as mounting sound bar, wire management. Handyman services: (for most jobs): • First Hour: $150 (includes consultation and service) • Each Additional Hour: $100 This straightforward pricing applies to the majority of the jobs. For larger or more specialized projects, we’ll provide a customized quote tailored to your specific needs.
- What is your typical process for working with a new customer?
The process for working with a new customer is straightforward and hassle-free: 1. Initial Contact: Communication begins via phone, email, or text to understand the project details, goals, and budget. 2. Gathering Information: Photos and a detailed description of the project are requested to get a clear understanding of the scope of work. 3. Proposal Preparation: A detailed proposal is provided, including the scope of work, pricing, and estimated timeline. 4. Approval & Scheduling: Once the proposal is approved, the project is scheduled at a convenient time for the customer. 5. Project Execution: During the project, regular updates are provided to keep the customer informed and address any questions or concerns. 6. Completion: Photos of the completed work are shared to ensure everything meets expectations. 7. Follow-Up: A follow-up is conducted to confirm satisfaction and address any additional needs. This approach ensures a smooth and efficient process from start to finish, with a strong focus on quality and customer satisfaction.