Tails & Trails

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Introduction

We use barkcode technology, which sends our clients an immediate email as soon as we scan in letting them know we're in service. GPS then tracks where we go, and also gives a detailed description during each visit. This holds us accountable and provides our clients peace of mind and Real-Time certainty. They know without a doubt the time that was spent with their pets. We love greeting the dogs everyday and seeing their faces light up because they're happy to see us!

Overview

Hired 44 times

Background checked

35 employees

10 years in business

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

Featured Projects

78 photos

Specialties

Dog training type

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Very good 4.6

64 reviews

5

86%

4

5%

3

0%

2

1%

1

8%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

North S.

Dec 28, 2023

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Hired on Thumbtack

They were so prompt to respond, really rallied to find pros who had experience with giving cats insulin shots and even found folks to do it on Christmas (twice!). Way above and beyond. I was so relieved. Very reliable!

Details: Cat • 2 pets • Dispensing medication • Giving food and water • Short visit (30 minutes) • Two times a day • My home, venue, etc. • At the pro’s location

Pet Sitting

AJ S.

Sep 13, 2021

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Hired on Thumbtack

This company is very responsive and has excellent customer service. The owner is personable and very warm toward my dog, Max, as are all the employees. I am very pleased with the service and duties performed and look forward to a long on-going relationship with this company.

Details: 1 dog • 1 - 2 years old • Extra Small (1 - 15 lbs) • 30 minutes (standard) • Prefer a private walk for my dog(s) alone • My home, venue, etc.

Tails & Trails's reply

Good morning AJ, We really appreciate your feedback! Our team works hard to be a top shelf pet service. We could not do it without the input and support of our loyal clients. We appreciate you and your mom putting your trust in our professional pet care providers, it’s our privilege to serve your family. Max is a real gem. The team is really taking to him and we look forward to being a part of your pet care solutions for years to come. Sincerely, Jeff Johnson Owner (503) 505-1262

Dog Walking

Stanley B.

Nov 29, 2020

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Hired on Thumbtack

Lexi Born of Tails and Trails is a true Superstar Top Pro. From the very first day when Lexi connected with our furry pet pup Kai she sat down on the floor and cuddled him with genuine affection. The digital scan records the walking time in and out the house. The affordable price was accurate and the auto Monday auto bank charge made the job hassle payment free. Tails and Trails deserves the very best customer review. The administration is awesome and there are no surprises. The daily photo and walk reports are terrific. We traveled out of State for the Thanksgiving holidays, and will most certainly continue with Lexi when we return home. The attention to detail such as wiping Kai's feet off before bringing him back inside the house is impressive. Lexi is also flexible to your needs and text msgs notices prior to arriving for her services. A true Professional we applaud and appreciate Ms Born for her work. All kudos to Tails and Trails for maintaining such high quality standards in their personnel. Our experience has been second to none. Thank you Tails and Trails and Lexi born for making our Kai a happy dog.

Details: 1 dog • 2 - 10 years old • Extra large (70+ lbs) • 30 minutes (standard) • No preference • My home, venue, etc.

Tails & Trails's reply

Hi Stanley, We really appreciate your feedback! We appreciate you entrusting us with Kai's care. Yes, Lexi is fantastic! She is our manager and has an amazing business management acumen. We work hard to elevate our industry with Honest, Reliable, & Trustworty dog handlers & sitters. We support our staff and clients throughout their experience with team TnT, take technology to the next level, and we feel that has set us apart from our competitors wlunder her leadership. Thank you, Jeff Owner 503.505.1262

Dog Walking

Arlene B.

Jul 13, 2020

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Hired on Thumbtack

Friendly, & dog friendly with knowledge & understanding of dogs. My German Shepherd pup enjoys her walks & has taken to the “ walkers “ without hesitation.

Details: 1 dog • 0 - 1 years old • Medium (26 - 40 lbs) • 30 minutes (standard) • Prefer a private walk for my dog(s) alone • My home, venue, etc.

Tails & Trails's reply

Hi Arlene, We really appreciate your feedback! Millie is an absolute joy to handle. Every body looks forward to Millie time. We look forward to many more great walks a d helping out with your oey care needs. Thank you, Jeff Johnson Owner 503.505.1262

Dog Walking

Sabin C.

Mar 25, 2019

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Hired on Thumbtack

Fantastic experience! From the initial meeting with Jeff, to Sarah the dog walker, the scanner to let me know when the walks started and stopped and the daily reports with photos and stories. I couldn't have left my beautiful boys in better hands. I even used Tails & Trails as an example at my conference of excellent customer service.

Details: 2 dogs • 0 - 1 years old • 1 - 2 years old • Medium (26 - 40 lbs) • Extra large (70+ lbs) • 30 minutes (standard) • No preference • The dog walker travels to me

Tails & Trails's reply

Sabin, Thank you so much for your feedback. We appreciate your support and we strive to always improve in all areas of our industry. Chocolau & Leo are fantastic dogs, so well behaved and nicely socialized, a true credit to their owners. Jeff & Jaimee

Dog Walking

Credentials

Background Check

Jaimee Hansen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are Licensed, Bonded, & Insured. A+ BBB. Background screening in place.
What is your typical process for working with a new customer?
A Meet & Greet upon completion of Service Request in our website.
How did you get started doing this type of work?
We have always been dog lovers and wanted to get into pet services. We love getting exercise and providing a meaningful service to our dog loving clients.

Tails & Trails

FAQs

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