FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing falls below the industry standard. The key difference is that I am transparent with my prices, whereas competitors often conceal them within their bids. My service charge of $350 essentially covers the cost of showing up. This includes two hours of troubleshooting and work. Should your problem or project require more time than this, I will discuss the issue with you and we will proceed with either a time and materials solution or a bid for the remainder of the work.
- What is your typical process for working with a new customer?
My standard procedure involves receiving a request, meeting with the customer, inspecting and troubleshooting the issue or desired project, completing the task, and then collecting payment. For larger jobs, I request payment upon completion of the rough-in phase, or upfront if it involves a significant purchase, such as a generator.
- What education and/or training do you have that relates to your work?
I have the required Supervisors level license and all the proper Oregon licensing