FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Telles Painting does not have a standard pricing since quote is based upon the existing condition and difficulty of each project. Therefore, Telles Painting would need to view each project or blue prints before providing an exact quote. After such review, Telles Painting will determine the number of days, number of materials required as well as man power to calculate the bid cost to complete such project.
- What is your typical process for working with a new customer?
When working with new customers, Telles Painting will generally set up an appointment with potential customers, then personally speak or meet with such customers to see exactly what type of work is required. Telles Painting views their property and get back with them with a verbal quote or a written proposal via email. If proposal is accepted, customers are to sign a written bid proposal. Before start of work, generally Telles Painting requires 1/2 deposit of bid cost. Telles Painting will then arrange or schedule a Start date, meanwhile; materials are ordered, then we start work when scheduled and upon completion, the remaining balance of bid cost is due.
- What education and/or training do you have that relates to your work?
Owner, John Telles have attended the painter's apprenticeship program in Honolulu for 4 years at Honolulu Community College where he has gained great knowledge in all types of painting variations, various coatings, wall covering installations and it's removal, proper methods of staining, epoxy coatings, elastomeric coatings, cabinet painting, deck/fence coatings, etc. John have also worked with many Union painting contractors where he has gained additional painting experiences of all types on residential, commercial as well as industrial projects. All training received is passed on to family members as well as employees hired who all assist with projects when needed.