FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At 4EGO, we believe in transparent and fair pricing with no hidden fees. Our rates are competitive and reflect the high-quality craftsmanship and materials we use on every project. We offer free estimates and work closely with homeowners to provide cost-effective solutions tailored to their needs. Additionally, we appreciate our loyal customers and referrals, so we offer special discounts for repeat clients and referral-based projects. Our goal is to ensure you receive the best value without compromising on quality, durability, or service. If you have any questions about pricing or available savings, we're happy to discuss options that best fit your project!
- What is your typical process for working with a new customer?
We prioritize clear communication, personalized service, and professionalism from start to finish. Our process for working with new customers includes: -Initial Consultation – We start with a free consultation to discuss your roofing needs, goals, and any concerns you may have. -Detailed Inspection & Estimate – Our team conducts a thorough roof inspection and provides a transparent, detailed estimate, outlining recommended solutions. -Project Planning – Once approved, we schedule the work at a time that’s convenient for you, ensuring you’re informed about timelines and expectations. -Execution & Quality Assurance – Our skilled team completes the job with high-quality materials and craftsmanship, keeping you updated throughout the process. -Final Walkthrough & Follow-Up – We ensure everything meets our high standards and your satisfaction. We also offer ongoing maintenance options to extend the life of your roof. At 4EGO, your home is our priority, and we are committed to delivering exceptional results with integrity and reliability.
- What education and/or training do you have that relates to your work?
The 4EGO team brings years of hands-on experience in the roofing industry, ensuring expert craftsmanship and reliable service. Our professionals are highly trained in roofing installation, repairs, and maintenance, staying up to date with industry best practices and the latest materials. We have extensive experience working with insurance claims, storm damage assessments, and energy-efficient roofing solutions. Additionally, we prioritize continuous education and training, keeping our skills sharp through manufacturer certifications, safety courses, and industry workshops. Our commitment to quality, integrity, and ongoing learning ensures that every project is completed to the highest standards, providing you with a roof built to last.