FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Timbercraft Custom Builders, we believe that honest, transparent and fair pricing is the foundation of a strong relationship with our clients. Our goal is to deliver the best value for your investment while maintaining the highest standards of craftmanship and quality. We take pride in ensuring that every transaction is a win-win.
- What is your typical process for working with a new customer?
Our Process: Turning Your Vision into Reality At Timbercraft Custom Builders, we believe in a seamless, collaborative process that puts you at the center of every step. Here’s what you can expect when working with us: 1. Initial Consultation Once you reach out, we’ll schedule a consultation to review your project. During this visit, we’ll discuss your ideas, take measurements, and get a clear understanding of your vision. 2. 3D Design Review Within a few days, you’ll receive a custom 3D design of your project, allowing you to visualize the possibilities. You’ll have the opportunity to review and discuss the design with Darrell or Jenny, making adjustments until it aligns with your vision. 3. Estimate & Project Dashboard After finalizing the general design, we’ll provide a detailed estimate along with access to your personalized project dashboard. This dashboard is your hub for viewing the project schedule, invoices, daily logs, and selections. You can also approve your estimate directly from the dashboard. 4. Design & Selections Once the estimate is approved, you’ll collaborate with Jenny, our project coordinator, to finalize the details. Jenny will: • Guide you through vendor showrooms we partner with. • Help you navigate online vendors. • Create mood boards to refine your vision. • Assist with selecting fixtures, paint colors, cabinets, and any other design elements. Jenny is there to ensure you feel confident and excited about your design choices. 5. Scheduling & Construction With all selections finalized, Darrell will work with you to schedule and execute the project. Throughout the process, Darrell and Jenny remain integral members of your team, committed to bringing your vision to life with precision and care. This process ensures that your project is well-planned, beautifully executed, and tailored to your unique needs. Together, we’ll craft a space that exceeds your expectations
- How did you get started doing this type of work?
Since 2005, Darrell has been a leader in the home building industry, serving as a construction manager for production, spec, and custom homes ranging from $500,000 to over $12 million. After more than a decade of gaining invaluable experience and insights from top builders and their processes, Darrell set out to create a personalized, “million-dollar experience” for homeowners—no matter the size or budget of their project.