FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At WDA Movers, our pricing is transparent and regulated by Oregon state law. As a fully licensed and insured moving company, we are required to follow a state-governed tariff for all moving services involving a truck. Weekday Rates (Mon–Fri): 2 Movers & Truck: $157.70/hour 3 Movers & Truck: $218.85/hour (3-hour minimum) Weekend Rates (Sat–Sun): 5-hour minimum applies Overtime rates may apply for Sundays or any move past 8 hours or after 7 PM Labor-Only Moves (No Truck): 2 Movers: $122.30/hour (Weekday: 3-hour minimum | Weekend: 5-hour minimum) We don’t charge hidden fees, but some specialty items like pianos, gun safes, or pool tables may require an additional charge depending on size and complexity. We do not offer promotional discounts due to state tariff regulations, but we provide top-tier service, licensed professionals, and complete protection for your belongings — so you always get your money’s worth!
- What is your typical process for working with a new customer?
At WDA Movers, we keep the process simple, transparent, and stress-free: Initial Contact & Quote: You tell us about your move — where you're going, what you're moving, and any special items (like safes, pianos, etc.). We’ll provide a detailed quote based on your needs. Scheduling: Once you're ready to book, we’ll confirm your move date and arrival window. Morning time slots are guaranteed; afternoon moves are based on the completion of earlier jobs. Confirmation & Prep: You’ll receive a confirmation call or text the day before your move. We’ll also remind you to have everything packed (unless packing services are included) and to prepare any necessary building access or parking arrangements. Move Day: Our professional crew arrives in uniform, ready with tools, dollies, pads, and wrap. We carefully load and transport your belongings, protecting your home and furniture every step of the way. Payment: We accept cash, check, or digital payment through QuickBooks (with a 2.99% card fee or $25 ACH fee). No deposit is required — you only pay when the job is done. Our team takes pride in delivering a smooth, respectful, and efficient experience from start to finish.
- What education and/or training do you have that relates to your work?
WDA Movers is led by professionals with both hands-on experience and formal training in logistics, customer service, and physical moving practices: Our owner holds certifications in hospitality and logistics, bringing a strong foundation in service, planning, and execution to every move. We are state licensed and insured, and fully compliant with Oregon's tariff regulations for household goods movers. Our team is trained in proper lifting techniques, safe handling of heavy and specialty items (including pianos and gun safes), and efficient truck loading strategies. We emphasize crew training on customer service, damage prevention, and on-site professionalism — all backed by years of successful moves and 5-star reviews. At WDA Movers, we combine experience, training, and care to deliver a safe, efficient, and respectful moving experience every time.