FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat-rate so you know the cost ahead of time. Our flat-rate pricing does not require parts such as drives to transfer your data onto (typically around $50) or replacement parts to get your original drive operational for recovery purposes. Parts are sold at cost and are not needed for most cases.
- What education and/or training do you have that relates to your work?
Our technicians have over two decades of combined experience among them. We engage in continuing education every day on the job and through yearly conferences as our field is constantly changing!
- What types of customers have you worked with?
We work with customers big and small. Whether you are looking to recover some photos from the family laptop or a database from a 10-drive RAID array at your business, we can help!