FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the exceptional value and quality we bring to every project. While we’re not always the cheapest, we’re also not typically the most expensive. Our goal is to remain competitive without ever compromising on the quality of work or the premium products we use to deliver results that last. We also offer seasonal discounts and promotions throughout the year, making it easier to plan your painting project while saving money. When you choose us, you’re not just getting a paint job—you’re investing in craftsmanship, durability, and a space you’ll love for years to come. Let us help you make your vision a reality!
- What is your typical process for working with a new customer?
Our process for working with new and repeat customers is designed to ensure a seamless and enjoyable experience. Here's what you can expect: 1. Initial Consultation: We start with a conversation to understand your vision, goals, and specific needs for your painting project. 2. On-Site Estimate: We visit your space to evaluate the scope of work and discuss color options, finishes, and any special considerations. If the project is smaller and we are able to provide an estimate via photos and videos we can also do this. 3. Detailed Estimate: We provide a transparent, itemized estimate that outlines the costs and important steps involved in your project. 4. Project Planning: Once approved, we schedule the project at a time that works best for you. 5. Preparation and Execution: Our team carefully preps your space to protect surfaces, ensuring a clean and efficient process. We use high-quality materials and meticulous techniques to deliver flawless results. 6. Final Walkthrough: After completing the project, we walk through the space with you to ensure everything meets your expectations. Your satisfaction is our priority! 7. Follow-Up: We’re always here for touch-ups, questions, or future projects to keep your space looking its best. Our customer-focused approach ensures that every step of your journey with us is clear, personalized, and stress-free.
- What education and/or training do you have that relates to your work?
With over 15 years of experience in the painting industry, coupled with ongoing education in best practices, new products, and techniques. Our team is skilled in everything from surface preparation to specialty finishes, and we stay up-to-date on advancements in tools, eco-friendly paints, and design trends. We also believe in sharing our knowledge! Through our blogs and social media, we provide valuable tips, important facts, and professional insights to help you make informed decisions about your painting projects. Whether it’s understanding the importance of proper prep work, choosing the right paint for durability, or exploring creative finishes, we’re here to guide and inspire. Our commitment to continuous learning and sharing expertise ensures every project we take on is executed with care and precision.