FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer flat rate and hourly estimates and do offer periodic discounts for referrals, multiple projects / repeat customer work.
- What is your typical process for working with a new customer?
During the initial contact and triage phase I will usually contact the customer to provide pricing, verify work expectations /safety requirements (if applicable) and answer any questions or concerns customer may have prior to scheduling service. During the course of any service I may take pre and post service photos of equipment/areas being worked to aid in ordering parts, and for quality assurance purposes.
- How did you get started doing this type of work?
I have provided technical services my entire career since the 90's primarily in the field of information technology but have always had a strong background in construction and DIY repair work. Over time I have acquired the advanced skills and training to take on additional types of projects to include finish carpentry, demolition and remodelling work, drywall installation and repair, and electrical wiring/ plumbing work.