FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the time and effort required to provide a thorough and high-quality service. Rates vary depending on the type of cleaning or organization needed, the size of the space, and the level of detail involved. We aim to be transparent with our pricing. However, there may be an adjustment for heavily soiled areas requiring more time.
- What is your typical process for working with a new customer?
Once a client reaches out, we’ll discuss their specific needs, including cleaning or organization goals, the size of the space, and any unique concerns. For most jobs, we provide a free estimate based on the details shared. For larger or more complex projects, we schedule a walk-through consultation to assess the space and confirm pricing. After the consultation, we’ll create a customized cleaning or organization plan tailored to your preferences and needs. Once you approve the plan, we’ll finalize your booking. On day of service I arrive fully equipped and ready to provide a high-quality service. We begin with a walkthrough to confirm priorities and areas of focus. At the end of the job, I’ll walk you through the finished space to ensure satisfaction. For new clients, I’ll follow up to make sure you’re completely satisfied and address any additional needs.
- What advice would you give a customer looking to hire a provider in your area of work?
When hiring a cleaning or organization professional, start by clearly defining your needs and accurately describing the space’s condition to ensure an accurate quote. Look for experienced, insured professionals who specialize in the services you require. Be sure to ask about pricing, included services, and any additional fees, and communicate any specific product preferences or instructions. Prepare your space by decluttering and securing pets can help us work efficiently. Lastly, review testimonials or schedule a walk-through consultation to gain confidence in your choice and ensure a smooth experience.