FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to be very open and transparent with our billing process. We run off of our hourly labor rates almost entirely and avoid extreme upcharges to make it appear that we're cheaper than we are.
- What is your typical process for working with a new customer?
Aside from the usual of finding out the issue and working to diagnose I want to know what permissions I have on your property to access your units.
- What education and/or training do you have that relates to your work?
I have years of experience in both residential and commercial HVAC as well as electrical. I also attended OSU-IT for both HVAC and Electrical Construction.