FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage and the complexity of the project. I do offer a first-time customer discount of 10% and also additional 10% off coupons for referrals!
- What is your typical process for working with a new customer?
First, I want to hear your needs. What is bothering you about your floors? Have they lost their radiance? Are they dry and scuffed? Then, I want to hear what your dream floors look like. My goal is to get you there. After that, I take measurements of the space and I will provide you with a reasonable quote. Usually, you can expect the work to be done in 2-4 hours. You are not required to move any furniture. It's painless.
- What education and/or training do you have that relates to your work?
I have worked on hardwood floors for over 22 years. I've developed an art and craft of beautifying hardwood floors.