FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Crafty Communications, we believe in the value of our work—so we don’t offer discounts. Instead, we focus on delivering high-quality, customized video solutions that meet your specific needs and drive real results. 📌 No One-Size-Fits-All Pricing – Every project is unique, so we tailor our pricing based on the complexity, scope, and production requirements of your video. 📌 No Hidden Fees – We provide clear, upfront pricing so you know exactly what to expect. 📌 Investing in Impact – Our goal is to create videos that deliver real value, making your investment worthwhile.
- What is your typical process for working with a new customer?
At Crafty Communications, we make video production seamless and stress-free with a structured, step-by-step approach: 1️⃣ Discovery Call – We start with a quick consultation to understand your goals and see if we're the right fit for your project. 2️⃣ Creative Meeting & Pre-Production – Our creative team collaborates with you to plan the video concept, script, and logistics. 3️⃣ Deposit & Scheduling – A deposit secures your spot, and we schedule the shoot. 4️⃣ Production – We bring your vision to life with high-quality filming, expert direction, and attention to detail. 5️⃣ Post-Production – Our editing team polishes the footage with color grading, sound design, and any necessary revisions. 6️⃣ Final Delivery & Balance Payment – Once the video is finalized, the remaining balance is due, and your content is ready to go!
- What questions should customers think through before talking to professionals about their project?
Before reaching out to a video production team like Crafty Communications, thinking through these questions can help ensure a smooth and efficient process: What’s the goal of your video? – Are you looking to promote a product, build brand awareness, educate your audience, or something else? Who is your target audience? – Who do you want to reach, and what message will resonate with them? Where will the video be used? – Will it be on social media, your website, in ads, at events, or on TV? What style or tone do you want? – Do you envision a cinematic, documentary-style, animated, or corporate video? Do you have any examples or inspiration? – Are there videos you’ve seen that capture the feel or structure you want? What’s your budget? – Having a rough idea helps ensure realistic expectations and maximizes value. Do you have a deadline? – If the video is tied to an event or campaign, we’ll need to plan accordingly. Will you need scripting, voiceovers, or on-camera talent? – Knowing whether you’ll need help with writing, actors, or narration affects planning. What branding elements should be included? – Colors, logos, taglines, and overall brand messaging should align with your identity. How involved do you want to be in the process? – Do you want a hands-on approach, or would you prefer the creative team to take the lead?