FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very detailed pricing so that you as the customer understand what it is you are paying for. We do offer Military Service discounts with proof of service. Standard Service fees are $50.
- What is your typical process for working with a new customer?
Estimating the actual cost of a service call can be a tricky task if not experienced. At Durant Electric LLC we specialize in these services and are often able to pinpoint exactly what is needed by a simple evaluation and asking our customers a few questions. If we happen to see anything that is an area of concern or just simply an item that we often come across, we will discuss that with our customers without any pushy sales tactics. We are not in the business of sales. We are in the business of keeping you and your home or business safe!
- What education and/or training do you have that relates to your work?
At Durant Electric LLC you can be assured that never hire unlicensed professionals. You may have a Journeyman, or you may have our company owner/unlimited contractor and a helper if the job requires. We run License checks on all of our employees to ensure that they are up to date, and we are in compliance with all rules and regulations set forth by the state. Additionally, We run Background checks and drug testing on all employees so rest assured that your home or business is in good trustworthy hands.