Chimney Sweep Pros

Hello, Ryan, We’re genuinely surprised by the inconsistency in your review, as you initially approved the service and expressed satisfaction, even highlighting our technician’s excellent work. Regarding your recent concerns, please note that our company policy is to avoid disposing of any client belongings, such as wood, sheet metal, or items related to the fireplace structure, unless specifically requested. The metal log, which was part of your fireplace setup, was left intentionally as it was not flagged for removal. Our technician clearly mentioned that we could return to collect it if you no longer wanted it. Throughout this process, our team has kept open lines of communication, addressing all your questions and ensuring that any requests for removal were handled per your instructions. Our goal is always to ensure client satisfaction without upselling unnecessary services, as we believe was demonstrated in our interactions. Please feel free to reach out directly if there’s anything further we can assist you with. Best regards

Thank you! We’re so happy to hear you were pleased with our service. Your recommendation means a lot to us, and we look forward to helping you again in the future! 😊

Thank you, Eartha! We’re glad to hear that Nick provided professional service. We appreciate your feedback and look forward to assisting you again in the future! 😊

Thanks, Mike. We are happy to read that you are satisfied with the service provided. Our goal is to offer the best possible work for our clients at the best price. Don't hesitate to contact us when you need maintenance or other service. Thank you!